{"id":7041,"date":"2024-05-22T11:43:29","date_gmt":"2024-05-22T08:43:29","guid":{"rendered":"https:\/\/blog.gathern.co\/how-do-you-choose-the-right-cancellation-and-return-policy\/"},"modified":"2025-04-14T16:13:58","modified_gmt":"2025-04-14T13:13:58","slug":"how-do-you-choose-the-right-cancellation-and-return-policy","status":"publish","type":"post","link":"https:\/\/blog.gathern.co\/en\/how-do-you-choose-the-right-cancellation-and-return-policy\/","title":{"rendered":"How do you Choose The Right Cancellation and Return Policy?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7041\" class=\"elementor elementor-7041 elementor-6491\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b02548 e-flex e-con-boxed e-con e-parent\" data-id=\"6b02548\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-231a8fe elementor-widget elementor-widget-text-editor\" data-id=\"231a8fe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">A guest&#8217;s choice of unit is based on basic factors such as price, photos, location, and rating. However, once the booking is finalized, the guest focuses on terms and conditions, entry and exit times, as well as    <\/span><b>Cancellation and Return Policy <\/b><span style=\"font-weight: 400\">This is the point at which the customer stops to choose your unit or change the idea. <\/span> <\/p><p> <\/p><p><span style=\"font-weight: 400\">In this article, we will show you the types of cancellation and refund policies and their impact on guest selection for your unit. What is the recommended policy and how to add it, as well as how to apply your chosen policy    <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d07d708 e-con-full e-flex e-con e-parent\" data-id=\"2d07d708\" data-element_type=\"container\" id=\"next\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34b86838 elementor-widget elementor-widget-heading\" data-id=\"34b86838\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Types of cancellation and return policies:\n<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-933e491 elementor-widget elementor-widget-spacer\" data-id=\"933e491\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-584560e e-con-full e-flex e-con e-parent\" data-id=\"584560e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1ce60b80 e-con-full e-flex e-con e-child\" data-id=\"1ce60b80\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7770f7e5 elementor-widget elementor-widget-image\" data-id=\"7770f7e5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"606\" src=\"https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-03-1-1024x776.webp\" class=\"attachment-large size-large wp-image-6493\" alt=\"\" srcset=\"https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-03-1-1024x776.webp 1024w, https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-03-1-300x227.webp 300w, https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-03-1-768x582.webp 768w, https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-03-1.webp 1266w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b21d968 elementor-widget elementor-widget-spacer\" data-id=\"b21d968\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3440b52a e-con-full e-flex e-con e-child\" data-id=\"3440b52a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2342d6c elementor-widget elementor-widget-heading\" data-id=\"2342d6c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Free of charge<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ccaec0a elementor-widget elementor-widget-text-editor\" data-id=\"2ccaec0a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">When the guest cancels the entire reservation or modifies some nights at any time before 12 noon on the date of entry or before the date of the modified night (deposit refunded).<\/span><span style=\"font-weight: 400\"><br><\/span><b><br><\/b><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-09e70cf e-con-full e-flex e-con e-parent\" data-id=\"09e70cf\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-25d8f14 e-con-full e-flex e-con e-child\" data-id=\"25d8f14\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-623c969 elementor-widget elementor-widget-image\" data-id=\"623c969\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"606\" src=\"https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-02-1-1024x776.webp\" class=\"attachment-large size-large wp-image-6496\" alt=\"\" srcset=\"https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-02-1-1024x776.webp 1024w, https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-02-1-300x227.webp 300w, https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-02-1-768x582.webp 768w, https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-02-1.webp 1266w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10796ec elementor-widget elementor-widget-spacer\" data-id=\"10796ec\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c22805 e-con-full e-flex e-con e-child\" data-id=\"6c22805\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc830f6 elementor-widget elementor-widget-heading\" data-id=\"bc830f6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">flexible<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-406d8f2 elementor-widget elementor-widget-text-editor\" data-id=\"406d8f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>When the guest cancels the reservation two days before the reservation day, the deposit will be refunded. <\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d10767 e-con-full e-flex e-con e-parent\" data-id=\"9d10767\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-0f79e96 e-con-full e-flex e-con e-child\" data-id=\"0f79e96\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22f2d76 elementor-widget elementor-widget-image\" data-id=\"22f2d76\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"606\" src=\"https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-05-1-1024x776.webp\" class=\"attachment-large size-large wp-image-6498\" alt=\"\" srcset=\"https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-05-1-1024x776.webp 1024w, https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-05-1-300x227.webp 300w, https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-05-1-768x582.webp 768w, https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-05-1.webp 1266w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a48fd20 elementor-widget elementor-widget-spacer\" data-id=\"a48fd20\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc079de e-con-full e-flex e-con e-child\" data-id=\"dc079de\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0370c1f elementor-widget elementor-widget-heading\" data-id=\"0370c1f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Moderate<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f51b025 elementor-widget elementor-widget-text-editor\" data-id=\"f51b025\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>When the guest cancels the reservation four days before the reservation day, the deposit will be refunded.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c1f5c0 e-con-full e-flex e-con e-parent\" data-id=\"3c1f5c0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-f0a16ea e-con-full e-flex e-con e-child\" data-id=\"f0a16ea\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4acac3 elementor-widget elementor-widget-image\" data-id=\"d4acac3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"606\" src=\"https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-04-1-1024x776.webp\" class=\"attachment-large size-large wp-image-6500\" alt=\"\" srcset=\"https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-04-1-1024x776.webp 1024w, https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-04-1-300x227.webp 300w, https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-04-1-768x582.webp 768w, https:\/\/blog.gathern.co\/wp-content\/uploads\/2024\/05\/01-04-1.webp 1266w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a1272f elementor-widget elementor-widget-spacer\" data-id=\"4a1272f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d5b32be e-con-full e-flex e-con e-child\" data-id=\"d5b32be\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef31fbd elementor-widget elementor-widget-heading\" data-id=\"ef31fbd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Strict<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-680ae4a elementor-widget elementor-widget-text-editor\" data-id=\"680ae4a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Deposits are non-refundable and cancellation of reservations or nights is not allowed<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7454832 e-flex e-con-boxed e-con e-parent\" data-id=\"7454832\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d96cd55 elementor-widget elementor-widget-heading\" data-id=\"d96cd55\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The recommended policy on the GatherIn.com platform:\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa77c2c e-flex e-con-boxed e-con e-parent\" data-id=\"aa77c2c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8374bf6 elementor-widget elementor-widget-text-editor\" data-id=\"8374bf6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">The guest chooses the unit with the most flexible cancellation and return policy. At GatherNNN, we&#8217;ve noticed that   <\/span><b>78<\/b><span style=\"font-weight: 400\">%<\/span><span style=\"font-weight: 400\">  From premium hosts who get consistent bookings, their cancellation policy   <\/span><b>Flexible.<\/b><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0fe3652 e-flex e-con-boxed e-con e-parent\" data-id=\"0fe3652\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d402d0 elementor-widget elementor-widget-heading\" data-id=\"4d402d0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">You can modify the cancellation and return policy through the GatherIn Business app through the following steps:  <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b6810c elementor-widget elementor-widget-spacer\" data-id=\"7b6810c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c66eb3a elementor-widget elementor-widget-text-editor\" data-id=\"c66eb3a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>Access more<br><br><\/li><li>Access Settings<br><br><\/li><li>Access the Cancellation and Return Policy<br><br><p><span style=\"font-weight: 400\">Then select the appropriate policy to be applied to all bookings.<\/span><\/p><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dace03a e-flex e-con-boxed e-con e-parent\" data-id=\"dace03a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d03ed72 elementor-widget elementor-widget-heading\" data-id=\"d03ed72\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to apply the selected policy from the host:  <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12d73cc e-flex e-con-boxed e-con e-parent\" data-id=\"12d73cc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9385a42 elementor-widget elementor-widget-text-editor\" data-id=\"9385a42\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">The policy chosen by the host will apply and neither the platform, host or guest can modify the existing booking policy.<br><br><\/span><\/p><p><span style=\"font-weight: 400\">The goal is to follow the host&#8217;s chosen cancellation and refund policy to the letter and avoid embarrassment between the guest and the host.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div> \n","protected":false},"excerpt":{"rendered":"<p>A guest&#8217;s choice of unit is based on basic factors such as price, photos, location, and rating. However, once the booking is finalized, the guest focuses on terms and conditions, entry and exit times, as well as Cancellation and Return Policy This is the point at which the customer stops to choose your unit or [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":6513,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[52],"tags":[],"class_list":["post-7041","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to-use-gathern-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do you Choose The Right Cancellation and Return Policy?<\/title>\n<meta name=\"description\" content=\"The guest&#039;s choice of unit is based on basic factors such as price and photos. 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